You need an SFTP client to connect to your server remotely. Alternatively, you can also use the built-in SSH Terminal of Cloudways Platform. If you are using Microsoft Windows you will either need to enable WLS (Windows Linux Subsystem) or else use a free third-party tool such as PuTTY. Usually, team members are provided with application credentials by the website owner.

There are two types of credentials ( Master credentials and Application credentials) on the Cloudways Platform that you can use to connect to your application. Please note that the Master user has SSH access enabled by default however, you need to manually enable SSH access for the application user(s). We will help you locate this information on your Cloudways Platform in the next steps. Public IP address (also known as Server IP) To connect to your server or application using SSH, you will need the following: How to Connect to Your Application Using SSH/SFTP Transferred data is encrypted, so it is not sent in clear text. We highly recommend using SFTP for file transferring because: It is a file transfer protocol such as FTP yet operates over a secure network protocol like SSH.

SFTP stands for Secure File Transfer Protocol (also known as SSH File Transfer Protocol). You can also run additional tools such as Composer, Git, WP-CLI for WordPress, and database queries using SSH. This means that any device in the middle is unable to decipher the communication because only your end device/server is able to decrypt the information exchange. Secure Shell provides strong authentication and encrypted data communications between two computers or servers connecting over an open network such as the internet.

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